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  Camden Computing Services
  227 Penn Street
  Camden, NJ 08102

  Help Desk:
  856/225-6274

  Email:
  help@camden.rutgers.edu

Camden Computing Services
  SupportStudentsFaculty and Staff_

News and Announcements

Spring 2007

 

Date

Title


05/29/2007 ESS Maintenance Announcement  
05/18/2007 PC-Cillin Trial Extension for Vista  
05/04/2007 BSB Lab Summer Hours of Operation  
05/02/2007 iPod Shuffle Winners!  
04/16/2007 BSB Labs Closing at 8 pm  
04/10/2007 Campus Center Lab Closing 4/30/07  
04/03/2007 Graduates Keep Computer Accounts  
04/03/2007 Request for Software Installations  
04/03/2007 Reserve Scanner for Exam Grading  
03/29/2007 OIT NOW HIRING STUDENTS  
03/28/2007 Two Free iPod Shuffles!  
03/20/2007 CANCELED - Admin. System Down 3/25/07  
03/08/2007 OIT Spam Policy Change  
03/01/2007 Extended Lab Hours/End of Semester  
03/01/2007 RAMS Downtime - 3/7/07  
02/28/2007 Printing Conservation in OIT Managed Labs  
02/28/2007 Semester Break BSB Lab Hours  
02/23/2007 IT Symposium for Arts/Humanities/Social Sciences  
02/23/2007 Technical Computing with Matlab  
02/16/2007 Admin. System Down 2/18/07  
02/10/2007 Camden Email Service Unavailable  
02/05/2007 Daylight Saving Time 2007 for IT  
01/26/2007 IT/ESS Downtime 2/4/07  
01/16/2007 OIT EdSeries begin 2/5/07  
01/16/2007 OIT Student Positions Available  
01/12/2007 Spring '07 Lab Hours of Operation  

 

Account Deletions
Account deletions for Spring 2007 on clam and crab. 

 


 

ESS Maintenance Notification for the Administrative Oracle Servers:

OVERVIEW: The Office of Information Technology has scheduled database maintenance for the ESS Administrative Oracle Servers (ACS1/BCS1 Databases) to upgrade the Oracle database versions. This work will result in an outage.


OUTAGE WINDOW: Sunday June 3, 2007. The maintenance is scheduled to begin at 0700 (7am) and complete by 1600 (4pm).


HOW YOU MAY BE AFFECTED:
The following services will be unavailable during the maintenance:
* Student Accounting Statement of Accounts
* Student Permanent Home Address Update
* Student Personal Access Code (PAC) Change.
* Course Scheduling
* All Applications within www.acs.rutgers.edu

Please note that email and other services provided by Central Systems and Services (e.g. RCI email) will not be affected by this maintenance.

TYPE OF MAINTENANCE:
* This is a scheduled maintenance.

OBJECTIVES: This downtime is necessary to upgrade the Oracle databases (ACS1/BCS1) on the Administrative Oracle Servers. The new version is
required to deliver advances in business resiliency and security.

We apologize for any inconvenience this may cause and thank you for your patience. If you have any questions or concerns, please contact the
help Desk at 732-445-HELP.


  

PC-Cillin Trial Extension for Vista:n March, Trend Micro provided Rutgers with 90-day trials of PC-Cillin Internet Security 2007 in order to provide a temporary antivirus solution to windows Vista users.  The trials will begin to expire on Monday, May 21.  Depending on when you installed the trial, you may have already seen warning messages. Rutgers has made a key available from the product page on the Software Portal that will allow you to extend your subscription.  To do so, right-click on the PC-Cillin icon (looks like a blue and white pill), click 'Open Main Console', and click the 'Upgrade' button next to the subscription information.  The updated key is available in the summary section of the following page (login required): https://software.rutgers.edu/software/details.php?id=521

OIT plans on releasing a Vista compatible version of the Rutgers Antivirus Delivery System (RADS) in the coming months.  This procedure will ensure that your computer has antivirus protection in the interim.

If you have any trouble, please e-mail antivirus_support@rutgers.edu


BSB Lab Upcoming Hours of Operation:

BREAK HOURS: (May 10 thru May 27)
Monday thru Thursday -8 am to 6pm
Friday - 8 am to 5 pm

CLOSED MEMORIAL DAY, Monday, MAY 28, 2007

SUMMER '07 SEMESTER LAB HOURS:
Monday, Tuesday, Thursday - 8 am to 10 pm
Wednesday - 8 am to 6 pm
Friday - 8 am to 5 pm
Saturday - 10 am to 2 pm
Sunday - CLOSED

Campus Center Lab is closed for the Summer. Please use the labs in BSB, Robeson Library or the Law School.

For complete information on lab schedules, please go to the following web page: http://computing.camden.rutgers.edu/hours.php


iPod Shuffle Winners!

The two winners of the iPod Shuffles awarded by OIT-Camden, Computing Services for completing the on-line service survey are Nural Williams and Timothy Dirkes. We appreciate everyone's efforts in completing the survey and congratulate Nural and Timothy, who were randomly selected from all students completing the survey, on being selected the winners. Great Job Everyone!


BSB Labs Closing at 8 pm on 4-16-07:

Due to severe inclement weather, both daytime and evening classes are cancelled today, 4-16-07. Consequently, the computing labs in the Business and Science Building (rooms 108-09-10 and132-133) will close early, at 8 pm.


Campus Center Lab Closing 4-30-07:

OIT-Camden, Computing Services will be closing the computer lab on the lower level of the Campus Center on Monday, 4/30/07 due to previously planned building renovations in the Campus Center Building. The lab will be closed for the entire Summer and is scheduled to reopen for the start of the Fall '07 Semester. During this period, please visit the OIT computer labs in the Business & Science Building, rooms 108, 109, 110, 132, & 133 and in the Paul Robeson Library. We apologize for any inconvenience that may arise and appreciate your cooperation.


Graduates Keep Computer Account for 1 Year:

All Rutgers Alumni Accounts/NetID's (email in particular) will automatically remain open for 1 year after the date of completion of graduation requirements.  As the end of the 1 year extension nears, you will receive email reminding you that your account will be closed and you should back up any personal files that you wish to save.  At this time, you should also consider forwarding your mail to another email address and let people know that your email address is changing.

You will not be able to extend your Alumni Account/NetID any longer. If you still wish to have internet access, it might be best to contact a local Internet Service Provider or go with one of the commercial services such as America Online or Yahoo.


OIT Requests for Required Software Installation in the Computing Services Labs:

Faculty members who require a specific software application to be available on public lab PCs for the Summer or Fall '07 semesters should bring the software to Camden Computing Services no later than May 1, 2007 for the Summer semesters and no later than August 1, 2007 for the Fall semester. Due to the time required to load and test new software on all systems in the labs, sufficient time must be allowed prior to the start of each semester in order to fulfill your requests.

Software presented later than these dates may not be able to be successfully installed for the start of classes.

We appreciate your cooperation.


Reserve OIT Scantron Optical Scanner:

Reservations are now being accepted to score final exams on the Scantron Optical Scanner in room 132, Business & Science Building.  Faculty using the scanner, their department secretary or TA should have already been instructed on its use.  Computing Services is responsible for the upkeep and maintenance of the Scantron ES2800, not scoring the tests.  Please go to the following web page, http://computing.camden.rutgers.edu/reservations/  and click on view  under  "Scantron Exam Scanner" to check for available time slots.  Click on "scanner-reserve@camden" to submit the day and time you are requesting.  Your reservation will be confirmed via e-mail.


OIT CAMDEN OFFERING ON-CAMPUS JOBS:

OIT Camden, Computing Services, is currently offering on-campus positions, with competitive hourly rates ($8.50 to $10), to interested students in various areas of its computer environment. Positions are available for Help Desk Consultants, Web Page Developers, Smart-Classroom Assistants and Resnet (Dorm) Assistants. Some positions will be available for Summer ’07 while others will be available for Fall ’07. For detailed job descriptions, please go to the following OIT link: http://computing.camden.rutgers.edu/joblistings.php

Students qualifying for Financial Aid and Computer Science or Business Majors are preferred, but not necessary. Hiring will be done immediately and completed by May 4, 2007. Please send your resume to: cs-resumes@camden.rutgers.edu


OIT-Camden Computing Services Survey:

OIT-Camden, Computing Services, is currently conducting a survey of some of its many services.  Students who submit a completed survey will be entered into a drawing to win a *FREE iPod shuffle*

(2 winners* will be randomly selected from all completed surveys).  Please go to the following web address to complete the on-line survey:  
http://computing.camden.rutgers.edu/helpdesk-survey.php

* Winners will be selected for the iPod drawing on April 30, 2007


Administrative System Downtime 3/25/07:

POSTPONED: ESS Maintenance Notification for the Administrative Oracle Servers - Sunday March 25, 2007

The scheduled maintenance for Sunday March 25, 2007 has been postponed to address critical issues and to ensure the continuity of robust operations.  This maintenance will be rescheduled at a later date.

ESS Maintenance Notification for the Administrative Oracle Servers

OVERVIEW:  The Office of Information Technology has scheduled database maintenance for the ESS Administrative Oracle Servers (ACS1/BCS1 Databases) to upgrade the Oracle database versions. This work will result in an outage.

OUTAGE WINDOW:  Sunday, March 25, 2007. The maintenance is scheduled to begin at 0700 (7am) and complete by 1600 (4pm).

HOW YOU MAY BE AFFECTED:
The following services will be unavailable during the maintenance:
 * Student Accounting Statement of Accounts
 * Student Permanent Home Address Update
 * Student Personal Access Code (PAC) Change.
 * Course Scheduling
 * All Applications within www.acs.rutgers.edu

Please note that email and other services provided by Central Systems and Services (e.g. RCI email) will not be affected by this maintenance.

TYPE OF MAINTENANCE:
 * This is a scheduled maintenance.

OBJECTIVES: This downtime is necessary to upgrade the Oracle databases (ACS1/BCS1) on the Administrative Oracle Servers.  The new version is required to deliver advances in business resiliency and security.

We apologize for any inconvenience this may cause and thank you for your patience.  If you have any questions or concerns, please contact the Help Desk at 856--225-6274.


OIT Spam Policy Change:

OIT-Camden Computing Services will be changing the spam rentention policy from 30 days to 14 days on March 16th.  This change only impacts those who have spam filtering enabled and setup to save their spam emails to the Spam-Messages folder.  When a spam email comes in and is saved to your Spam-Messages folder, those emails are kept for 30 days. The purpose of keeping these emails is to allow users to retrieve messages from their Spam-Messages folder that may have been incorrectly identified as spam.  On March 16th, OIT will be lowering the default number of days, to keep old spam, to 14 days.  This means after a spam message has been sitting in a user's Spam-Messages folder for 14 days, that message will automatically be deleted.  If you have already changed the default number of days to keep old spam messages, this system wide change will not effect you.  This change only effects users who have kept the default 30 days. If you would like to adjust your spam filtering settings, including the number of days to keep old spam messages, please go to one of the following URLs and select "Enable/Disable Email Spam Filtering":

 Faculty/Staff: http://crab.rutgers.edu/account_tools.html
 Students:      http://clam.rutgers.edu/account_tools.html

If you have any questions or concerns regarding this change, please send email to help@camden.rutgers.edu or contact us via phone by calling (856)
225-6274.


OIT Extended BSB Lab Hours:

The end of the semester is quickly approaching so, in an effort to accommodate the academic needs of students and faculty, OIT Lab Hours in the Business & Science Building will be extended the last 3 weeks of the semester.  These labs are located in BSB rooms 108-109-110 and 132-133:

Monday thru Thursday:  8 am to 11 pm (4/9 thru 4/30)
Friday:  8 am to 5 pm
Saturday:  9 am to 5 pm (4/14, 4/21, 4/28)
Sunday:  9 am to 5 pm (4/15, 4/22, 4/29)


RAMS Downtime - 3/7/07:

The Office of Information Technology has scheduled infrastructure maintenance for the CSS Rutgers Automated Mass-mailing System (RAMS)and RATS (Rutgers Accounts Tools and Services) to install the DST patch, upgrade hardware and networking, and prepare for the new release of the RATS application. This will result in an outage. OUTAGE WINDOW: Wednesday, March 7, 2007. The maintenance is scheduled to begin at 0800 (8am) and complete by 1300 (1pm).

HOW YOU MAY BE AFFECTED:
The following services will be unavailable during the maintenance:

Use of RAMS Lists will be temporarily suspended - All pending mail will be
processed. No special action is required by users.

- RAMS List tools
- List Manager
- Class List Creator
- Archives
- Existing Lists
- Documenation
- System Stats
- RATS Services
- User Name Change
- RATS User Support Tool
- User Password Changes with Staff Permissions
- RATS Online documentation.

Please note that other services provided by Central Systems and Services, like
RCI and Eden email, Mailman, Web Access, etc, will not be affected by this
maintenance.

TYPE OF MAINTENANCE:

- Patch Maintenance
- Planned Hardware Upgrades
- Applications Preparation
- Network Maintenance

OBJECTIVES:

This downtime is necessary to install OS patches for the new Daylight Savings Time schedule. This work must be completed and certified prior to March 11, 2007. The current RATS server hardware is being upgraded for maintainability and performance. The network configuration supporting RAMS and RATS is being modified to provide increase security and reliability. It will also support the new release of the RATS application providing for remote password resetting for students.


We apologize for any inconvenience this may cause and thank you for your
patience. If you have any questions or concerns, please contact the Help Desk
at 732-445-HELP.

Central Systems and Services, New Brunswick
Rutgers University Campus Computing Services


Printing Conservation in OIT Managed Student Computing Labs:

In conjunction with Rutgers University’s “Green Purchasing” initiative and in our ongoing effort to be good stewards of university resources, the Office of Information Technology (OIT) will be implementing a Printing Conservation Program in its student computing labs beginning in the Fall 2007 semester.  Currently, students have unlimited printing available to them in OIT managed student labs and, as a result, printing costs have risen dramatically to almost one-half million dollars per year. Students recognize that the unlimited printing policy encourages waste and many have asked for a printing conservation policy. We believe that most students are environmentally conscious as two-thirds of them print less than 500 pages per semester. We also know that one student printed well over 70,000 pages last semester!  Clearly, we need a policy designed to curb excessive printing and enable more efficient use of student computer fees. 

 

In addition to our current practices of utilizing recycled paper and encouraging duplex (double-sided) printing, we will implement a per-person semester limit for black and white printing in the student labs. Individuals will be charged a fee per page printed over the limit.  All color printing will be charged on a per page basis. Since student computer fees currently subsidize student lab printing, we are especially sensitive to setting semester printing limits and charges that they themselves believe are fair and reasonable. 

 

Beginning February 28, 2007 and continuing through May 2007, OIT will be hosting an on-line survey that will ask students to tell us what they feel is a fair semester printing limit, overuse charge, and color printing charge.  Students can access the survey using their NetID at http://printsurvey.rutgers.edu.  Data collected from the survey will be used to help determine appropriate limit(s) and charges. 

 

It is our goal to implement a policy that will help contain costs and be environmentally friendly with no negative impact on the academic experience.  We are excited to work with the university community in this effort and look forward to any feedback that you may have for us.  Please feel free to contact us at help@camden.rutgers.edu. Additional information regarding printing in student labs can be found at: http://printing.rutgers.edu  


Semester Break '07 BSB Lab Hours of Operation:

CLOSED: 3/10, 3/11 & 3/17
Monday thru Thursday, 3/12 to 3/15 - 8 am to 6 pm
Friday, 3/16 - 8 am to 5 pm
Sunday, 3/18 - 10 am to 2 pm

Please go to the following address for more information on Computing Services Lab Hours of Operation: http://computing.camden.rutgers.edu/hours.php


IT Symposium for Arts/Humanities/Social Sciences:

Interested in instructional and research technology issues and opportunities?  OIT, NJEDge, MAGPI and Internet2 are co-sponsoring a 1/2 day symposium March 21st, 9 am to 1 pm, on innovative uses of technology within the arts, humanities and social sciences. The symposium will feature presentations from all three Rutgers campuses via high definition videoconferencing. The agenda can be found at http://internet2.rutgers.edu/i2-07-agenda.html. For more information, to provide an exhibit and to register, please visit http://internet2.rutgers.edu.


Technical Computing with Matlab:

Mathworks will present Technical Computing with Matlab on Thursday, March 8th from 9am to 1pm. First part will highlight Tips and Tricks regarding their New Release which is expected to be announced on March 6th. The second part will focus on Matlab for the Life Sciences. These sessions will be video conferenced between Camden BSB 231, Newark Campus Center, and Busch Campus Center. For registration info, please contact John Brinegar at John.Brinegar@mathworks.com.


Administrative System Downtime 2/18/07:

OVERVIEW:  The Office of Information Technology has scheduled infrastructure maintenance for the ESS Administrative Mainframe (Rutadmin) to upgrade the operating system. This will result in an outage. 

OUTAGE WINDOW:  Sunday, February 18, 2007. The maintenance is scheduled to begin at 1000 (10am) and complete by 1600 (4pm).

HOW YOU MAY BE AFFECTED:
The following services will be unavailable during the maintenance:
§         IMS (all IMS screens)
§         TSO (all TSO accounts and all batch job services)
§         Web Registration
§         Student Accounting Statement of Accounts
§         Student Permanent Home Address Update
§         Student Personal Access Code (PAC) Change.
§         Course Scheduling

Please note that email and other services provided by Central Systems and Services (e.g. RCI email) will not be affected by this maintenance.

OBJECTIVES: 
§         This downtime is necessary to upgrade the operating system (z/OS) on the Administrative Mainframe (Rutadmin).  The new version is required because the vendor will no longer support the currently installed version. Additionally, the new version of the operating system delivers advances in business resiliency and security.


Camden Email Service Unavailable:

On Saturday, February 10, 2007, due to an unexpected event, Camden Email Services were unavailable between 1310 hrs to 1445 hrs. Message delivery during this period was delayed.


IT/ESS Downtime 2/4/07:

On Sunday, February 4, 2007, the Rutgers University Office of Information Technology/Enterprise Systems and Services will be upgrading their hardware. This upgrade will require an 8 hour window of system downtime, from 9:00am to 5:00pm. Due to the upgrade and subsequent downtime, all administrative systems that run from the ASB datacenter will be unavailable.


Daylight Saving Time 2007 for IT:

For information on Preparing and Patching for Daylight Saving Time (2007) for IT Professionals, please go to the following link: http://computing.camden.rutgers.edu/Announce/DST2007forIT.php


OIT Computing EdSeries Begin 2/5/07:

Computing Services EdSeries for the Spring 2007 semester will begin Monday, February 5, 2007. These seminars are open to all Faculty/Staff/Students at no charge.  A list and highlights of the topics being offered and required advance registration can be found at the following web site:

http://edseries.camden.rutgers.edu/


OIT Student Staff Positions Available:

OIT (Computing Services) Camden currently has two open positions for student staff. Job descriptions and information follow:

Web Page Editor/Project Consultant:  This part time position is responsible for reviewing and updating Camden Computing Services web pages, as well as creating new documentation for supported software in web page and paper formats.

Requirements:  This position requires excellent written and oral communications skills, attention to detail, an ability to work in groups and independently, and a willingness to test new and unfamiliar software.  A strong background in PHP and mySQL are required for this position.  Knowledge of web page editing software such as Dreamweaver is a plus.  You may also be required to work with other Microsoft products such as Word or Excel, and work on  projects such as creating/tabulating surveys. This position is open to  all majors who have the required knowledge. If interested, please contact Ron Thornton, rthornto@camden.rutgers.edu or call 856-225-6674.

Student Assistant System Administrator:  10-15 hours of work will be provided per week, adjusted around class schedules.  This position provides excellent work experience similar to an internship and educates in areas of IT that are not necessarily covered in the classroom.  This position is an excellent addition to any graduate's resume.

We are looking for a student that works well unsupervised and is able to prioritize tasks effectively.  Self-guided problem solving and research will be necessary as well as the ability to document and communicate results clearly to both non-technical customers and technical staff.

Skills and knowledge that will be useful in this position include:

   * Operating Systems : Linux, Mac OS X, Solaris
   * Shell Scripting: sh, bash, tcsh, perl, python
   * Programming: C, C++, Java, Visual Basic, HTML
   * Misc: Ethernet TCP/IP network routing and cabling, wireless Networking, Audio/Video presentation equipment

Please contact Curtis Saal with any questions or for an application at csaal@camden.rutgers.edu  or 856-225-2772, BSB-129.


Spring '07 Lab Locations & Hours of Operation:

For computing lab locations and hours, please visit the following OIT web page: http://computing.camden.rutgers.edu/hours.php


Account Deletions on Clam and Crab for Spring 2007

Electronic mail has been sent to accounts which have been marked as "no longer  current Rutgers faculty, students or staff" as determined by our data base. Crab and Clam accounts will be closed on April 26, 2007.   We ask that these account holders move their files to new systems before this date, or save them to a floppy disk. The checking of accounts is an automated procedure performed with the computer systems every semester on all campuses of Rutgers. This list of clam and crab accounts that are to be deleted is posted below for your review. If your account is listed, it is scheduled for closing.

Clam Account Deletion List
Crab Account Deletion List

If your name is on this list and you feel that you are still a valid student/staff/faculty member, please send us E-mail before the above dates with your FULL first name, last name, and account name to:

rohrman@camden.rutgers.edu

We will then manually check further on the status of your account and will respond back to you personally via E-mail.

Note...if you are a student who is not taking courses this semester, then your account has to be closed. No exceptions. You can reopen your account, using the normal makeacct procedure, as soon as you start attending classes again.

There are many commercial providers of Internet access such as Prodigy, CompuServe, and America-Online whose fees are reasonable. There are many local firms also that provide Internet access (called ISPs). Check your phone book or newspapers for their advertisements.

 



Questions/comments regarding Camden Computing Services or this web site
can be directed to: help@camden.rutgers.edu.
Last updated: April 09, 2008, 09:38 EDT.

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