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Infrastructure Upgrade Scheduled for 1/9/07:
OVERVIEW:
The Office of Information Technology has scheduled a follow up infrastructure upgrade for Tuesday, January 9, 2007. The
upgrade is scheduled to start at 3:00 AM and finish by 8:00 AM.
HOW YOU MAY BE AFFECTED:
The following services may be degraded or unavailable during the upgrade:
- Eden services, including email and web pages
- Eden access via my.rutgers.edu
- Rutgers Email lists (e.g. listname@rams.rutgers.edu,
listname@email.rutgers.edu)
- Campus Computing Facilities services, including RUWireless, RUWired,
and computer labs
- Jabber (Rutgers Chat Service)
- Account creation/password resets
- RULink (email and calendar services at http://rulink.rutgers.edu)
- Course management software (specifically, WebCT and Sakai)
Please note that email and other services provided by RCI will not be
affected by this upgrade.
OBJECTIVES:
This downtime is necessary to finish some hardware upgrades that could
not be completed during the November 16, 2006 maintenance work. The
objectives of this activity are:
- Upgrade hardware
- Improve reliability and performance
- Provide additional processing capacity to support increasing demand
- Provide ongoing maintenance coverage for hardware
We apologize for any inconvenience this may cause and thank you for your
patience. If you have any questions or concerns, please contact the NBCS
Help Desk at 732-445-HELP (4357).
Towers Registration on 1/8/07:
All Towers Resident Students:
OVERVIEW:
On January 8, 2007, all current ResNet registrations will expire. This is part of the start-of-semester process that is required of all students on the residential network at the beginning of each semester.
HOW YOU WILL BE AFFECTED:
Your registration will expire the morning of January 8, 2007. At that time, you will no longer have internet access in your dorm room. PLEASE WAIT UNTIL YOU CANNOT ACCESS EXTERNAL WEBSITES (e.g. http://www.google.com) BEFORE YOU RE-REGISTER AND PASS ruCOMPLIANT. If you will be off campus during this time, you will need to re-register and pass ruCompliant when you return to campus to regain full Internet access.
WHAT YOU NEED TO DO:
Please visit http://resnet.rutgers.edu to re-register your computer and pass ruCompliant. Just click on the Register Your Computer Now link and follow the directions to regain full Internet access.
In order to make this a smooth process, we encourage you to make sure your computer remains up to date with Windows patches and virus protection software during the winter break. If you are getting a new computer over the break, you should also make sure that you have the latest Windows patches and anti-virus software installed.
You can keep your computer up to date by visiting http://windowsupdate.microsoft.com. Additionally, you can obtain Trend Micro antivirus software for free at: http://mssg.rutgers.edu/documentation/rads We highly recommend RADS (Rutgers Antivirus Delivery System) because it automatically updates for you even if you are at home during winter break. All you need is an active Internet connection.
Macintosh and Linux/UNIX users also have to run ruCompliant. If you use
one of these operating systems, you will automatically pass ruCompliant.
If you have any questions, please contact the Help Desk at 856-225-6274 or visit the Help Desk in the Business and Science Building (room 109 or 132).
While you may find these actions disruptive, these steps are taken to help ensure a secure networking environment and reliable service to our residents. We thank you for your cooperation and apologize for any
inconvenience this may cause you.
-ResNet Management
RIAS Down Over Holiday Break:
System Availability Notification for the Holiday Break - Reminder
The RIAS application will be unavailable during the holiday break. The system will be shutdown from December 22nd at 7:00 PM and will be available again on January 2nd at 7:00 AM. Procedures for emergency ordering can be found in the Purchasing Guidelines available at http://purchasing.rutgers.edu/fs_guide.html
OIT Winter Break Hours of Operation:
OIT LABS WILL BE CLOSED 12-23-06 THROUGH 1-1-07
BSB Labs reopen Tuesday, 1-2-07 as follows:
1-2-07 to 1-14-07: Open Mon. thru Thurs, 8 am to 6 pm, Fri., 8 am to 5 pm
CLOSED WEEKENDS
CLOSED Monday, 1-15-07 – Martin Luther King Jr. Birthday
Spring Hours of Operation Begin on Tuesday, 1-16-07
Webreg & IMS Outage on Dec. 10: On Sunday, December 10, OIT/ESS will be moving the mainframe (Rutadmin) to a new network to improve security to the university data storage. As a result of this move, users will not be able to access services on Rutadmin (including webreg and IMS applications) on Sunday, December 10, 2006 from 8am until 8pm. Please plan accordingly.
OIT/Computing Services Survey:
Please help us evaluate and improve OIT/Computing Services computing facilities and services by taking an on line survey at: http://computing.camden.rutgers.edu/helpdesk-survey.php. If you are using a PC in the public labs, select Message 2 in the New Stuff folder to complete the survey.
Thanksgiving Holiday Hours:
Computing Services Lab Hours of Operation in the Business & Science Building, for the week of 11/20/06 to 11/26/06, are as follows:
Monday, 11/20 & Tuesday, 11/21: 8 am to 10 pm
Wednesday11/22: 8 am to 6 pm
Thursday, 11/23: CLOSED - Happy Thanksgiving!
Friday, 11/24: 9 am to 5 pm
Saturday, 11/25 & Sunday, 11/26: 9 am to 5 pm
Reserve Scantron Optical Scanner:
Anyone wishing to score final exams on the Scantron Optical Scanner in room 132, Business & Science Building, reservations are now being accepted. Faculty using the scanner, their department secretary or TA should have already been instructed on it's use. Computing Services is responsible for the upkeep and maintenance of the Scantron ES2800, not scoring the tests. Please go to the following web page, http://computing.camden.rutgers.edu/reservations/ and click on view under "Scantron Exam Scanner" to check for available time slots. Click on "email" next to Ann Bilbrough's name to send her the day and time you are requesting. Your reservation will be confirmed via e-mail.
OIT Server Maintenance 12/5/06:
On Tuesday, December 05, 2006, Rutgers University Office of Information Technology/Enterprise Systems and Services will be performing maintenance on the servers that support ESS web based services. This maintenance will require a 6 hour window of system downtime, from 06:00pm to 12:00am. Due to the maintenance and subsequent downtime www.acs.rutgers.edu website will be unavailable.
RIAS Maintenance Downtime 11/18/06 thru 11/20/06: Please note that the RIAS Procure-to-Pay system will be unavailable from 6:00 a.m. Saturday, November 18, 2006 through 6:00 a.m. Monday, November 20, 2006 for scheduled RIAS maintenance. Please plan accordingly. Thank you.
Public PC Locations:
You may know about the main public labs on the campus where PCs, Macs, and Unix systems are available for access: Robeson lobby, behind the Reference Area and on the 2nd Floor; Campus Center basement; Law 102 and 309; BSB 109 and 132; and, each of the Housing buildings for residential students. But, are you aware that the Language Lab in the basement of Armitage Hall houses PCs that may also be used - twelve (12) from 8am-1pm daily and all systems after 1pm. There are individual systems located in three rooms in the basement of the Robeson Library (097, L14 and L15) designed primarily for group meetings and access. The PCs in the Instructional Lab in BSB (117) may be used for general access when the room is not reserved for class meetings (schedule posted outside the room). Lastly, the Law Library has placed many PCs throughout the stack areas for access.
OIT Extended BSB Lab Hours:
The end of the semester is quickly approaching so, in an effort to accommodate the academic needs of students and faculty, OIT Lab Hours in the Business & Science Building will be extended the last 3 weeks of the semester. These labs are located in BSB rooms 108-109-110 and 132-133:
Monday thru Thursday: 8 am to 11 pm (11/27 thru 12/13)
Friday: 8 am to 5 pm
Saturday: 9 am to 5 pm (11/25, 12/2 & 12/9)
Sunday: 9 am to 5 pm (11/26, 12/3 & 12/10)
Major Service Outage on Select NB Services
The New Brunswick Computing Services (NBCS) Central Systems and Services
(CSS) team has scheduled an infrastructure upgrade for Thursday, November
16, 2006. This infrastructure supports Eden and other services. This
upgrade will require downtime. The upgrade is scheduled to start at 3:00
AM and finish no later than 8:00 AM on Thursday.
The objectives of this upgrade are:
- Upgrade hardware
- Improve reliability and performance
- Provide additional processing capacity to support increasing demand
- Provide ongoing maintenance coverage for hardware
The services that may be affected by this upgrade include:
- Eden services, including email and web pages
- Eden access via my.rutgers.edu
- RAMS (email lists such as listname@rams.rutgers.edu)
- Mailman (email lists such as listname@email.rutgers.edu)
- RULink (email and calendar services at http://rulink.rutgers.edu)
- WebCT (course software at http://webct.rutgers.edu)
- Sakai (course software at http://sakai.rutgers.edu)
- Campus Computing Labs
- Jabber (Rutgers chat service)
- Account creation/password resets
Administrative Web Services Outage on 10/22 - ESS-ASB Network Maintenance:
The Rutgers University Office of Information Technology/ESS-ASB local network upgrade is scheduled for this Sunday, October 22,2006. The upgrade will require a 6 hour window of system downtime, from 10:00 am to 16:00 (4:00pm). Due to the upgrade and subsequent downtime, all administrative systems that run through
the ESS-ASB network will not be available. The systems affected are as follows:
IMS Data Bases
Oracle Data Bases
Student Grades/Transcripts
WebReg
WOLP
Address Update
Dictionary Search
Online Schedule of Classes
Rutgers Online Application
Class Rosters REGIS
People Database
Course Synopsis
MyRutgers
HRinfo
Oracle Discoverer
Calendar of Events
Statement of Accounts
SEVIS
Student Financial Hold System
Time Reporting system
Absence Reporting system
PAC Change
Financial Aid Status
Thank you for your cooperation.
Win a Free IPOD via Cyber Security Month!
October is National Cyber Security Awareness Month. This month, as always, OIT encourages people to keep their computer systems and information secure. A major part of this is increasing peoples awareness of identity theft and how to help combat against it. There is a great webpage with information about this topic and also other security precautions one should take on ones' computer systems..including:
-make sure to be using anti-virus software and keep your system patched
-backup important files and data
-use hard to guess passwords and keep them private
-keep personal information offline (do not send via email, IM or place
on a web page)
-log off, lock up and secure your computer when not in use
For more information see: http://rusecure.rutgers.edu/cyber/
There is also a security quiz you can take at the above web site and
have a chance to win an apple Ipod (one winner will be awarded on the
Camden campus).
New Resnet/Wireless Information: Our main wireless page is: http://ruwireless.camden.rutgers.edu Two new pages have been developed:
The first new page is a tool for monitoring the total bandwidth that has been transferred through our wireless network by each user. You can log
into it with your NetID and password and see how much of the daily 500 MB quota has already been used. The URL is:
https://www.camden.rutgers.edu/computing/wireless-usage
The second page is a list of general security considerations for students setting up wireless access points in their rooms in the residence halls.
The URL is: http://ruwireless.camden.rutgers.edu/residencehalls.php
OIT EdSeries in Progress: OIT Camden (Computing Services) EdSeries is currently in progress. For detailed information on remaining classes being offered and on-line registration, please go to: http://edseries.camden.rutgers.edu/
Requests for Required Software Installation in the Computing Services Labs:
Faculty members who require a specific software application to be available on public lab PCs for the Fall 2006 semester should bring the software to Camden Computing Services no later than August 23, 2006. Due to the time required to load and test new software in the labs, and the time spent by Computing Services staff on their routine responsibilities, sufficient time must be allowed prior to the start of the Fall semester in order to fulfill your requests.
Computing Services is unable to guarantee the installation of any software presented later than this date.
We appreciate your cooperation.
Wireless at 319 Cooper Street:
Wireless network connection is now available at 319 Cooper Street. Connection was recently completed by Computing Services Staff.
New Anti-Virus Software
As previously announced on May 8th, there will be a change in our
antivirus software effective July 1st. This is a reminder that the
McAfee products must be uninstalled by July 1st. The testing phase has
been completed and the new installer for the Trend Micro products is now
available through the Rutgers Antivirus Delivery Service (RADS). You
can go to http://mssg.rutgers.edu/documentation/antivirus/RADS/ for
information or go directly to the download location on the university
software portal: https://software.rutgers.edu/search/?keyword=RADS.
Please remember that if you have a technical support person in your
department, you should contact them first; they have all the necessary
information to assist you. If you choose to use a different antivirus
product, please remember that the McAfee products must be uninstalled by
July 1st to comply with the expiration date of our previous agreement.
If, after reviewing the web page instructions, you need further help
please contact your local Help Desk:
Camden: 856-225-6274 / help@camden.rutgers.edu
Account Deletions on Clam and Crab for Fall 2006
Electronic mail has been sent to accounts which have been marked as "no longer current Rutgers faculty, students or staff" as determined by our data base. Crab and Clam accounts will be closed on December 7, 2006. We ask that these account holders move their files to new systems before this date, or save them to a floppy disk. The checking of accounts is an automated procedure performed with the computer systems every semester on all campuses of Rutgers. This list of clam and crab accounts that are to be deleted is posted below for your review. If your account is listed, it is scheduled for closing.
Clam Account Deletion List
Crab Account Deletion List
If your name is on this list and you feel that you are still a valid student/staff/faculty member, please send us E-mail before the above dates with your FULL first name, last name, and account name to:
rohrman@camden.rutgers.edu
We will then manually check further on the status of your account and will respond back to you personally via E-mail.
Note...if you are a student who is not taking courses this semester, then your account has to be closed. No exceptions. You can reopen your account, using the normal makeacct procedure, as soon as you start attending classes again.
There are many commercial providers of Internet access such as Prodigy, CompuServe, and America-Online whose fees are reasonable. There are many local firms also that provide Internet access (called ISPs). Check your phone book or newspapers for their advertisements
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