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  Camden Computing Services
  227 Penn Street
  Camden, NJ 08102

  Help Desk:
  856/225-6274

  Email:
  help@camden.rutgers.edu

Camden Computing Services
  SupportStudentsFaculty and Staff_

News and Announcements

Fall 2005

Date

Title


12/21/2005 Admin. Applications Outage  
12/21/2005 Apts. ResNet Expiring  
12/21/2005 Towers Resnet Expiring  
12/15/2005 Winter Break Schedule  
12/02/2005 Required Software for Spring '06  
12/01/2005 Data Center Outage  
11/28/2005 OpScan Reservations  
11/22/2005 Extended Sunday Hours  
11/08/2005 World Community Grid  
10/25/2005 Unit IT Guide Published  
10/21/2005 On-Campus Student Jobs  
10/21/2005 BSB Labs New Look  
09/29/2005 Cyber Security Month  
09/23/2005 Server Downtime 10-07-05  
09/21/2005 Fall '05 EdSeries

09/07/2005
ParSCORE Changes

09/06/2005 Service Interruption 9-18-05

 

 


Administrative Applications Outage
6:00 AM December 27th through 8:00 AM December 30th

All central administrative applications -- such as online admissions applications, checking admission status, submitting/checking grades, term bill payment, credit/debit card processing and accessing class rosters -- will be unavailable beginning 6AM on December 27 and lasting through 8AM December 30.

During that period, power will be shutdown in the Administrative Services Building so that an emergency generator can be installed.


Apartments ResNet Expiring

SUMMARY:
On January 5, 2006 all residents will be required to run RUCompliant in order to make sure that your computer is up to date with Windows patches and Antivirus Software.

DETAILS:
Before the spring semester begins, Computing Services requires all students to run RUCompliant, even if you ran it prior to January 5, 2006. On the morning of January 5, 2006 you must visit http://resnet.rutgers.edu and click on the Getting Connected link, then click on the RUCompliant link and follow the directions. Until you do this, you will not have full access to the Internet.

In order to make this process run smoothly, we strongly encourage all residents to make sure that your computer remains up to date with Windows patches and Antivirus software during the winter break. You can keep your Windows patches up to date by visiting:

http://windowsupdate.microsoft.com

All Rutgers students may download a free copy of McAfee Antivirus software from the Rutgers Antivirus Delivery Service, found here:

http://mssg.rutgers.edu/documentation/rads

We highly recommend the Rutgers Antivirus Delivery Service (RADS) because it automatically updates your Antivirus software for you. Any active Internet connection will allow RADS to update. Even if you are connecting to the Internet while you are home during the winter break.

Please note that Macintosh and Linux/UNIX users also have to run RUCompliant. If you use one of these operating systems, you will automatically pass RUCompliant.

If you are getting a new computer over the winter break you must contact the Help Desk to have your old computer de-registered. Then you will have to register your new computer and pass RUCompliant, which you can do by visiting this site:

http://resnet.rutgers.edu

and clicking on the Register Your Computer Now link and following the directions. Until you de-register your old computer, register your new one, and pass RUCompliant, you will not have full access to the Internet.

If you have any questions, please contact the Help Desk by calling (856)225-6274 or by sending email to help@camden.rutgers.edu. Please note that the Computing Services Help Desk and all staff offices will close at 5pm on December 23, 2005 and will not reopen until 8am on January 3, 2006.


TOWERS RESNET EXPIRING :

TOWERS RESIDENTS:
    ON JANUARY 5, 2006 AT 3AM, YOUR CURRENT RESNET REGISTRATION WILL EXPIRE.
AT THAT TIME, YOU WILL NO LONGER HAVE INTERNET ACCESS.

        You will need to visit, http://resnet.rutgers.edu to re-register
your computer and pass RUCompliant.  Just click on the Register Your Computer Now link and follow the directions to regain full Internet access.

        Your registration will expire the morning of January 5, 2006. Pleasewait until you can not access external websites (e.g. http://www.google.com) before you re-register and pass RUCompliant.
If you are off campus at this time, you will need to re-register and pass
RUcompliant when you return to campus to regain full Internet access.

        In order to make this a smooth process, we encourage you to make
sure that your computer remains up to date with windows patches and virus
protection software during the winter break.  If you are getting a new
computer over the break, you should also make sure that you have the latest Windows patches and anti-virus software installed.

        You can help keep your computer up to date by visiting
http://windowsupdate.microsoft.com Additionally, you can obtain McAfee for
free at:
                http://mssg.rutgers.edu/documentation/rads

        We highly recommend RADS (Rutgers Antivirus Delivery System) because
it automatically updates for you even if you are home during the winter
break.  All you need is an active Internet coonection.

        Macintosh and Linux/UNIX users also have to run RUCompliant.  If you
use of of these operating systems, you will automatically pass ruCompliant.

        If you have any questions, please contact the Help Desk  at
856-225-6274 or email help@camden.rutgers.edu


WINTER BREAK LAB SCHEDULE:

Computing Services labs in the Campus Center, Robeson Library and Law School will be open only during the hours of operation for those buildings between 12/24/2005 and 1/16/2005.

The Computing Services labs in the Business & Science Building will have the following hours of operation:

CLOSED 12/24/2005 through 1/2/2006
Reopen on Tuesday 1/3/2006 with hours of Monday to Thursday, 8 am to 6 pm,
and Friday 8 am to 5 pm. No weekend hours between 1/3/2005 and 1/16/2006.

CLOSED Monday, 1/16/2006.
Reopen Tuesday 1/17/2006 and resume normal semester hours of operation.


Requests for Required Software Installation
in the Computing Services Labs:


Faculty members who require a specific software application to be available on public lab PCs for the Spring 2006 semester should bring the software to Camden Computing Services no later than January 3, 2006. Due to the time required to load and test new software in the labs, and the time spent by Computing Services staff on their routine responsibilities, sufficient time must be allowed prior to the start of the Spring semester in order to fulfill your requests.

Computing Services is unable to guarantee the installation of any software presented less than two weeks before it's needed for a class.

We appreciate your cooperation.


Data Center Outage

The Administrative Services Building (ASB-I) on Busch Campus will have an electrical power outage from December 27, 2005 through December 29, 2005.  As a result, all central administrative applications will be unavailable including IMS access and web-based applications such as Term Bill payments, Grade access, Grade submission, access to Rosters and Procure to Pay.  While we recognize this may cause some inconvenience, the long term benefits of this downtime are significant.  The purpose of the outage is to complete the installation of an emergency generator which will provide continuous electrical support for the computer equipment located in ASB-I in the event of an extended power outage.  This will allow the applications and systems directly in support of students, faculty and staff to remain available for use.


Reserve Scantron Optical Scanner

Anyone wishing to score final exams on the Scantron Optical Scanner in room 132, Business & Science Building, reservations are now being accepted.  Faculty using the scanner, their department secretary or TA should have already been instructed on it's use.  Computing Services is responsible for the upkeep and maintenance of the Scantron ES2800, not scoring the tests.  Please go to the following web page, http://computing.camden.rutgers.edu/reservations/  and click on view  under  "Scantron Exam Scanner" to check for available time slots.  Click on "email" next to Ann Bilbrough's name to send her the day and time you are requesting.  Your reservation will be confirmed via e-mail.
Extended Sunday Hours

Computing Services has extended Sunday hours for the last three weekends of the Fall '05 Semester. The computer labs in the Business & Science Building will be open from 9 am to 10 pm on Sunday 11/27, 12/4 and 12/11.


Rutgers is a participant in World Community Grid TM

Rutgers is a participant in World Community Grid (TM). This is a  project of IBM and a group of leading foundations, public organization and academic institutions, to harness otherwise unused  computing power to focus on humanity's most pressing projects. If you are interested in participating, please see http://oirt.rutgers.edu/cmn/worldcommunitygrid.html. IBM has requested us to create a local  community, so that we can see how many people are participating.

The  web site, http://www.worldcommunitygrid.org, contains a description  of the project, and links to download the software needed to link  your computer into the grid.

IBM has asked OIT and the computer science dept to try and get a  number of participants quickly, so we can see in official  announcements "there are already (Num.) people at Rutgers participating."

Unit IT Guide Published

The Office of Information Technology (OIT) is pleased to announce the release of the new "Guide to Information Technology for Academic and Administrative Units." The guide's purpose is to assist university departments and units in planning for the use of Information Technology. The guide can be found at http://oit.rutgers.edu/unitguide.pdf.


On-Campus Student Jobs

Computing Services is accepting resumes for the following positions: Help Desk Consultant, Web Page Editor, Technical Assistant ( Knowledgeable in XP & Hardware Configuration). Some of these positions are available immediately and others will become available for the Spring ’06 Semester. Mandatory training will be held during the January ’06 Winter Break. Successful candidates will have the opportunity to add customer service, troubleshooting and communications skills to their resumes. Salaries range from $7.75 to $10 per hour. Submit resumes to: cs-resumes@camden.rutgers.edu For more information, please go to: computing.camden.rutgers.edu/joblistings.php


COMPUTING SERVICES - BSB LABS "NEW LOOK"

Camden Computing Services is happy to announce the re-opening of the labs in the Business & Science Building, following recent, extensive renovations.  Please stop by and see our "new look" and attractive work areas in rooms 108, 109, 110, 132 and 133.  These labs  currently house the following equipment:

Room 108  -  26 pcs
Room 109  -  15 pcs, 3 HP Laser Jet 4300 duplex printers & 1 HP ScanJet 5550C Scanner
Room 110  -  11 pcs (1 Handicapped Priority), 2 MacIntosh, 3 Sun Workstations (1 Handicapped Priority)
Room 132  -  19 pcs (1 Handicapped Priority), 1 Sun Workstation (Handicapped Priority), 2 Laser Jet 4300 duplex printers, 1 HP Color Laserjet 5500 printer and 1 HP Laser Jet 4050 printer for special forms printing.
Room 133  -  19 Sun Workstations.

For information or assistance, please call ext. 6065 or contact help@camden.rutgers.edu
October is National Cyber Security Awareness Month

Come to an interesting talk on "ID Theft, Computer Security and the Human Factor" on Tuesday, October 18th, 12:30-1:30 in West A Conference Room in the Campus Center.  An interesting talk given by two experts in the field, Tom Ryan and Harold Winshel. Free Refreshments will be provided.

Also visit our Security Awareness tables in the campus center on October 3rd, 12th and 18th from 10am to 2pm.  Learn about Computer Security, free security give-aways, and enter an IT Security Quiz for a chance to win a free iPod Shuffle or CD Holder.

Visit http://rusecure.rutgers.edu/cyber for more info.

Remember..Keep your Computers Secure!
Server Downtime 10/07/05 6:00PM-9:00PM

On Friday, 10/07/05, between 6:00pm and 9:00pm Computing Services will be conducting an operating system upgrade on the servers that store student and faculty files. During this time, access to H: drive, email, and personal web pages will be unavailable.

UPDATE (10/7/05): As of 7:00PM, the upgrades have been completed and all services are restored.


Camden Computing Edseries

Computing Services EdSeries for the Fall 2005 semester are currently being conducted.  These seminars are open to all Faculty/Staff/Students at no charge.  A list and highlights of the topics being offered and required advance registration can be found at the following web site:

http://edseries.camden.rutgers.edu/


ParSCORE Changes (Attention Faculty)

The ParSCORE grading software hosted by Camden Computing Services has been migrated to a newer server as of September 1st.  If you access ParSCORE from your office desktop, please contact Computing Services for help in updating your system to coincide with this move, or, if you encounter any difficulties using the software remotely.

If you do not currently use ParSCORE, and would like more information, please visit the following:
http://computing.camden.rutgers.edu/scanner/

Computing Services can be reached via phone at x6274, or via email at:
help@camden.rutgers.edu


Service Interruption 9/18/05

Service Interruption -  ESS-ACS/P2P Production Servers Availability -  Sunday September 18, 2005 2:00PM to 8:00PM

Who should read this?
This will affect anyone who would normally use the ESS-ACS/P2P Production Applications during this interruption period(see listof applications below).   

Is application testing recommended? 
YES – please verify all applications and report any issues to the Unix group.

What do I need to do differently?
To avoid being affected by this interruption, do not attempt to use any affected application during the service interruption.    

 When will it happen?
Sunday September 18, 2005 2:00PM to 8:00PM

Why is this occurring? 
ESS-ACS/P2P Production UNIX servers (clue, ciera, achieva, bravada, regency, aurora, reo, roadmaster, silhouette, Peony, Coneflower, Lavendar, Ivy, Iris, rias-smtp1, soronia, iberis, and ilex) will be taken down for applying Solaris recommended and security patches. 

Procure-to-Pay Production Applications Affected:

http://www.riasapps.rutgers.edu/
https://rptfin.rutgers.edu/discoverer/plus


ESS-ACS  Production Applications Affected:  

       http://www.acst3.rutgers.edu/  
       http://my.rutgers.edu/

 Access Control
Account Creation/Maint process
Course Analysis
CVS
CVSmonitor
Dependent Remission
Faculty Survey
Faculty/Staff Address Update
Fams Awards Status
Fams Missing Documents
Fasip
First Year Sectioning
JIRA
Graduate Admissions
Guest Account Login
HRInfo
Online Directory
P4P
Parking Permit
Post Office Admin
Post Office Student
Privileged View Login
Sar Online Adjustments
SFS Transaction Adjustments
Task Management
Undergraduate Admissions
WOLP
Account creation/Maint process
Class Rosters
Course Synopsis
On-line Schedule of Classes
Transcripts and Grades
uPortal (development only) 

We will communicate return to normal availability when our work is complete. 

Thank you in advance for your cooperation.






Questions/comments regarding Camden Computing Services or this web site
can be directed to: help@camden.rutgers.edu.
Last updated: June 21, 2006, 16:22 EDT.

© 2005-2008 Rutgers, The State University of New Jersey. All rights reserved.